Most artwork and design services are free of charge. In some cases there may be art charges. This will be determined after we have reviewed your artwork. Payments on all web orders are due at point of purchase. We gladly accept payments in the form of Credit Card, Money Order, or Check. Out of State checks may require up to 10 days to clear before production can begin. After your order is placed you will receive a order confirmation e-mail with your order details. If you do not receive this e-mail please contact us immediatly. All returns must be have approval prior to making any return. Custom signs are non-refundable. Custom orders cancelled prior to production may incur art charges. Prices are subject to change at any time. Frequent material price increases are a standard in the industry.